Businesses can now integrate Microsoft Teams with features Microsoft can’t offer
VoiceCentric is your managed business communications solution. It offers enterprise voice features integrated with Microsoft Teams for enhanced reliability that Microsoft can’t provide with out-of-the-box Teams instances.
Our unified communications as a service provides a seamless end-user experience for every business, from 2 users to 2,500 users. VoiceCentric delivers the Microsoft functionality users know with more sophisticated business phone services, including receptionist applications, multi-level auto attendants, analog device support, call recording features, and contact centers. VoiceCentric delivers a flawless Mobile app for use on the go and full support for existing phone handsets.
VoiceCentric Makes DiamondIT Your First Call
DiamondIT manages your entire implementation experience from design to execution. We train your staff, proactively manage your phone system and support you whenever you need us.
Our support is superior to any VOIP business phone service provider. With VoiceCentric, you never have to call a big vendor that doesn’t care about you. You call DiamondIT and we’ll take care of everything – Worry-Free IT.
DiamondIT ensures you’re on the right phone services plan and are always getting the best rates. We aim to lower your total communications spend by deploying phone systems that are designed to meet your needs and proactively watch your costs.
We keep your team connected with superior reliability built into our platform. VoiceCentric offers more dependability than Microsoft Teams with guaranteed uptime of 99.99% and 99.999% of proven reliability.
Everything integrated into Microsoft Teams
VoiceCentric gives your workforce the user-friendliness of Microsoft Teams fully integrated with enterprise voice and contact center features. Users maintain full Microsoft functionality in the Teams application, including mobile, without cumbersome, less-intuitive 3rd-party applications.
We believe every business should have the ability to communicate and collaborate in real-time, without hassle.
Powered by best-in-class business phone systems, supported by DiamondIT
VoiceCentric is delivered by DiamondIT’s customer-obsessed team and backed by Microsoft and Cisco. With integration into Microsoft 365 and applications you use every day, our unique managed business communications and collaboration solution is unparalleled in its feature set, giving you the power and flexibility to communicate when, where and how you need to, worry-free.
How DiamondIT works with you
We discuss your needs and goals to determine the best solution to meet them.
We will design a solution that aligns with your business goals and IT budget.
We deliver full-service, worry-free IT solutions and support.
We vigilantly monitor your systems and look for ways to keep your IT and business running optimally.
DiamondIT by the numbers
Client Satisfaction Rating
Average Response Time
Average Client Uptime
Ask us about our uptime
Find out why so many companies prefer us over others!
The biggest project we’ve ever had is moving to the cloud… We’ve had more enjoyment out of tax filing and not having to worry about our servers going down or repairs. DiamondIT has taken a great burden off our shoulders.
I have complete confidence in the staff at DiamondIT. I feel that they are very easy to talk to they have no problem explaining things if I have a question about what it is they’re going to do and as a rule they will explain to me what they are going to do before they actually do it.
Dale W. Bender
Owner, Dale W. Bender, CPA
I cannot state emphatically enough how much we enjoyed our experience with Nick. We always experience exceptional service with everyone on the DiamondIT team, but Nick went way above and beyond for us to get our printer settings configured to work best for the team. Our third-party vendor was less than professional, and Nick managed to effectively communicate our needs and ensure that we were taken care of appropriately.
Director of Operations, McCormick Biological, Inc.
It’s always a pleasure to do business with DiamondIT. From hardware orders to tech support, I have seen this company grow as I have been a client for over 14 years. Their customer service is awesome, and I always feel like they truly care about our firm.
Director of IT, Daniells, Phillips, Vaughan & Bock (DPVB)
When I arrived here in 2014, we had a different IT company and we were operating like it was 1975…Now we have mobile computers in our cars, a VoIP system, a police communications center and a completely functioning emergency operations center. The equipment we have in place is going to take us several years down the road and we’re not constantly worrying about IT issues. It puts your mind at ease knowing that DiamondIT is there.
Police Chief, City of Tehachapi
Don’t let your business get put on hold
Other providers of unified communications as a service offer overcomplicated phone systems with limited support and user training. And when the platform doesn’t work, your business could lose time and money waiting on hold with large service providers. We think you deserve a better communications experience.