How DiamondIT is supporting clients during the COVID-19 (coronavirus)

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Without Compliance Management, Health Companies & Patients at Risk

Since the Health Insurance Portability and Accountability Act (HIPAA) was first established back in 1996, it has provided the compliance management rules that offer protection for patients and their medical information. Technology has begun to play a growing role in all industries, including medicine. Particularly with the novel coronavirus pandemic, telemedicine has become an increasingly popular option. It offers patients the chance to meet with doctors from the comfort and safety of their own homes.

With more and more medical information being transmitted over the internet, however, the threat of cyberattacks has become more prominent. Criminals target healthcare facilities and patients, stealing highly confidential information. Data ranging from sensitive identifying information to medical histories are at risk. Understanding compliance management and patient protection have never been more important.

Not in Our City: Cybersecurity Issues Arise in Local Governments

In October 2020, the City of Shafter experienced an alarming ransomware cyberattack. The cybercriminals gained control of important city IT systems, locked out employees, and temporarily cut off services for citizens.

Shafter is not alone. Cybersecurity experts estimate that 2019 alone saw a 60% increase in attacks against local governments at all levels. While the numbers are still being compiled for 2020, we do know that there has been a 7-fold increase in cyberattacks this year and can presume that cities are being targeted at alarming rates.

Schools Under Attack: Cybersecurity Gaps Disrupt Learning

The global pandemic has shifted an increasing amount of daily life online. People turn to their technology for a growing number of tasks including their jobs and their children’s education. With more people online, we have also seen a rise in cyberattacks. Criminals are attacking everything from virus testing centers to cars. Rather than just going after large businesses, as many assume, these attackers seek out any potentially vulnerable system to exploit.

Schools have become a popular target of cybercriminals, especially with so much focus on distance learning. Even outside the shift to online distance learning, school districts rely on digital capabilities with increasing frequency in the classroom.

When cybersecurity issues happen, they harm students’ learning and leave school systems footing a hefty bill.

Cybersecurity Awareness Month: Your People Are Your Biggest Threat

2020 has been one curveball after another. Each change brought an increase in digital communication tools to work, meet and carry on daily life. This introduced new vulnerabilities, but what hasn’t changed are your clients’ and employees’ expectations about the privacy of their data. Since October is cybersecurity awareness month, now is the perfect time to ensure you and your third-party partners meet reasonable security procedures and practices.

This vague phrase is used in laws like the California Consumer Privacy Act (CCPA). Understandably, you may be wondering what exactly it means. Fortunately, SecureTheVillage, an organization CEO Matt Mayo is on the leadership council for, has stepped in to fill the void with a 9-point list detailing the minimum reasonable information security practices all responsible IT service providers should follow.

Are You a Risk to Your Clients?

Your clients rely on you to be there when they need you and to keep their information safe. The vendors you choose and policies you implement could hurt them. When you can’t work because your network is down, your server was destroyed by a fire or your computers are tied up because an employee clicked on ransomware, your clients see you as unreliable. If you suffer a cybersecurity breach, the attack can spread to your clients, making it highly likely they’ll stop working with you. You’ve become a risk to them.

It doesn’t have to be this way. Here’s how you can avoid the most critical vulnerabilities we see.

How to Save on IT Without Sacrificing Security

Deciding what to cut from your budget is a difficult decision. We understand no business owner, ourselves included, wants to go through the process. But, as the coronavirus continues to cause severe health and economic distress, business leaders throughout California will need to decide what they can live without. At DiamondIT, we don’t want to see any business owner lose $600,000 because they eliminated or drastically reduced IT security services.

Are You Insurable? 5 Tips to Get (and Keep!) Cyber Insurance

We know a nonprofit that paid $2,500 for a cyber insurance policy a little more than two years ago. When they were breached, the insurer paid out the $50,000 lost because of downtime and unrecoverable software and data. The money was essential aid when it was most needed. Isn’t that the point of getting any kind of insurance?

Unfortunately, suffering a breach can deem you a risk for insurance companies, marking you as negligent and costly. Unless you can prove you’re taking steps to heighten security, you could easily be in danger of losing your cyber policy.

Stop Wasting Money on Network Security Tools You Already Have

You likely have IT security features on existing solutions you’re not using. That can lead you to invest in products you already have. As we work with businesses to set up remote work, we’re challenging them to invest smarter. We run an assessment to gain a comprehensive picture of the tools they pay, highlight security gaps and plan next steps to truly protect their business.

Start by taking a look at your subscriptions, apps and operating systems to fully understand what you’re already paying for and how to use it best. Start with security and solutions in Microsoft 365.

How to Set Up a Lasting Work-from-Home Solution for Your Business

No one saw coronavirus coming. Well, almost no one. Turns out, the All England Lawn Tennis and Croquet Club, home of the Wimbledon tennis tournament, did. For 17 years, the club has paid $2 million annually for “pandemic insurance,” and will receive $141 million for this year’s canceled tournament. They’ll still lose money, but it’s certainly better than the alternative: no tournament revenue at all.

Take your lessons learned to plan for the second wave now

No one really wants to think the current situation could happen again, but it’s possible. We’re still many months away from a vaccine and experts are warning about a potential second wave of infections. What happens next is unclear, but if you take the 4 steps outlined below, you’ll be better prepared and have a lasting work-from-home solution for your business.

Working from Home Exposes You to Threats – Here’s How to Stay Safe

Shelter-in-place and social distancing mean your new commute consists of shuffling to your home office or dining room table, favorite mug in hand, bathrobe secured tight around you. It seems COVID-19 has introduced millions of people to remote work almost overnight. It also created prime targets for cybercriminals.

How DiamondIT is supporting clients during the COVID-19 (coronavirus)

DiamondIT COVID-19 Update:

To our clients and businesses throughout Kern County, Fresno County and the Greater L.A. region:

We are still open and serving our clients fully through remote support. For first responders, cities, police departments and other public safety needs we will provide on-site support. To maintain the safety and protection of our employees and our clients, we will not provide on-site support for other clients at this time.

We remain dedicated to helping local businesses find ways to ease the burden of the coronavirus through remote work, communications and security solutions.

Please contact us immediately with your concerns, questions about new remote licenses, or if your current IT team is overloaded and unable to transition you to a virtual environment. We’ll get through this together.