Proactive Network Care and Security Best Practices
IT isn’t set it and forget it. As a security-focused IT provider, all of our ManageCentric clients are treated to our proactive managed IT model. When we become your IT team, we actively work to protect your business from a multitude of threats. That means we use industry-backed best practices and tools to maintain your equipment, monitor your network for issues and respond to system alerts before they cause significant outages for your team. Because you shouldn’t have to think about your IT or worry about what if.
Your Fully Stacked IT Team
We assign you a dedicated engineer as well as a backup engineer, so you have someone familiar with your technology working to support you. We learn the ins and outs of your technology environment and communicate internally to ensure your entire Diamond IT support team is familiar with your systems and concerns. You get the experience of a full IT department but at a fraction of the cost.
24/7/365 Unparalleled Support Desk
When your technology fails, you need a team of technical experts available when you need them. We dig underneath issues to stop them from becoming recurring headaches and stamp out the root cause. The Help Desk is available 24/7/365 to help resolve anything from a password reset to outages. You always speak to our top-level engineers first. *support packages vary depending on your level of service
SecureCentric Security as a Service
Keeping your business safe from cyberattacks is central to how we care for your IT. Diamond IT’s SecureCentric security stack is a comprehensive multilayered security solution that covers all bases, including training your users, to keep your organization’s data safe.
When things fail, you won’t lose your kingdom
Diamond IT’s “Always Safe, Never Sorry” data backup and recovery solutions give you peace of mind knowing your organization won’t be crippled if disaster strikes. From simple human error to massive ransomware break-ins, there are undoubtedly hundreds of disruptions that can threaten your business’s productivity and reputation.
24/7 Monitoring, Regular Updates & Patching
If not regularly and frequently updated and checked, missing patches leave your company susceptible to any number of major attacks. We’re vigilantly monitoring your IT systems around the clock, day in and day out. We’ll also manage patching and critical updates to ensure your IT environment is secure and running smoothly.
With Diamond IT, If the going gets tough, your business will keep going.
Be Well Positioned to Conquer What Comes Next
Diamond IT is a security-first managed IT provider which means we use a proactive approach to protecting your business. We’ll secure your network and quickly resolve any IT issues your team encounters.
Your success in business depends on having the expert guidance of a strategic IT consultant. We get to know your business, your objectives and challenges, and help you navigate them by leveraging the technology you have at your fingertips. We’ll help you plan for the very best and the very worst.
How Diamond IT works with companies in California
We discuss your needs and goals to determine the best solution to meet them.
We will design a solution that aligns with your business goals and IT budget.
We deliver full-service, worry-free IT solutions and support.
We vigilantly monitor your systems and look for ways to keep your IT and business running optimally.
Diamond IT by the numbers
Client Satisfaction Rating
Average Response Time
Average Client Uptime
Ask us about our uptime
Without An Expert, IT Becomes a Threat
Technology is supposed to help you achieve goals, but if you don’t have a trusted expert provider, your IT turns into a distraction and a threat. Seemingly small computer glitches accumulate over time, preventing your employees from working. With no one proactively monitoring your network and implementing a layered cybersecurity solution, threat actors can easily stage attacks. Lost productivity, stolen identities, compromised data and fines are the real, everyday consequences you could suffer if you don’t engage with experts. Is that a risk you’re willing to take?