4.9 / 5 
- IT solutions built for the way engineering companies work
IT Helpdesk Support for Engineering Firms
- 24/7 threat monitoring to protect confidential designs, plans & client data
- 99.99% uptime lets engineers access critical files anytime, anywhere
- Smooth integration with AutoCAD, SolidWorks, Revit, Autodesk BIM 360 & other engineering software
- Nationwide IT support available
20
Years in Business
9.7/10
Client Satisfaction Rating
99.99%
Average Client Uptime
- THE DIAMOND TRANSITION
From IT slowdowns to operational precision
When your team can’t open drawings, access project files, or reach support, billable work stalls. Diamond IT turns daily IT frustration into a support system built around uptime, clarity, and accountability. We help engineering firms reduce recurring issues, protect sensitive project data, and keep teams moving from design kickoff through final delivery without constant chasing.
Get seamless onboarding with zero downtime migration
01
Fast Help
02
CAD Access
03
Clear Ownership
04
Secure Support
- Transition seamlessly to a fully managed IT environment
Diamond IT transformed our engineering firm’s operations.
“Diamond Technologies has eliminated the need for in-house support staff. That was one of the things we were looking for when we contacted Diamond.
The headache and hassle that comes with owning and maintaining your own IT equipment is outrageous. Diamond IT took that completely off our plate.
When we started, we relied on Diamond IT to design and implement our entire network – exactly as we had it when we owned our hardware. They migrated all our data, set up our software, and made the transition seamless.”
Shelley Bryant
Bryant Whitten LLP
Get expert IT support trusted by engineering firms like yours
- Full suite of Managed IT Services for engineering firms
IT solutions that protect your engineering firm, your clients, and your reputation
Your engineering firm manages more than computers. You manage client trust, project schedules, intellectual property, and compliance obligations. Diamond IT builds helpdesk support around those realities, with secure access, monitored systems, vendor coordination, and practical guidance. The result: fewer interruptions, stronger protection, and technology that supports your reputation instead of threatening it each day.
- Dedicated support for engineers, project managers, admins, and field teams
- Remote and on-site troubleshooting for workstations, networks, software, and access issues
- Fast response for issues that slow billable work, deadlines, or client delivery
- Protection for project files, client data, drawings, contracts, and confidential communications
- MFA, endpoint protection, zero-trust security, email security, and threat detection
- Security awareness training to reduce phishing, impersonation, and payment fraud risks
- IT support for AutoCAD, Revit, Civil 3D, BIM 360, Autodesk Construction Cloud, Bluebeam, Procore, and related tools
- Workstation, server, and network tuning for large CAD files, BIM models, and renderings
- Licensing, updates, plug-ins, and vendor coordination for engineering software
- Secure access to drawings, models, project folders, and client files from the office, field, or home
- Microsoft 365, SharePoint, Teams, OneDrive, Autodesk cloud, and BIM collaboration support
- Permission management for employees, clients, contractors, consultants, and vendors
- Automated backups for CAD files, BIM models, project folders, and client documents
- Fast recovery from ransomware, hardware failure, accidental deletion, or file corruption
- Business continuity planning to reduce downtime during outages or cyber incidents
- Support for NIST, SOC 2, FTC Safeguards, cyber insurance, and client security requirements
- Audit-ready documentation, access controls, retention policies, and security reporting
- Compliance planning that helps protect sensitive project data and reduce business risk
Discover how seamless IT can transform your firm’s efficiency & security
- Software support for engineering firms
We support the software that powers your engineering firm
Let us know what you’re looking for and see if we’re a good fit
Meet compliance requirements without the complexity
Compliance gets harder when your IT provider only reacts to tickets. Diamond IT helps engineering firms simplify security controls, documentation, access management, backups, and reporting, so requirements feel manageable instead of overwhelming. We align support with recognized best practices and your client commitments, giving partners and project leaders clearer visibility into risk and priorities.
NIST Cybersecurity Standards
CMMC
SOC 2 Reporting
FTC-Regulated Data Security
- Top engineering firms don’t gamble with their IT
Why engineering firms choose Diamond IT over competitors
Most IT providers can close a ticket. Diamond IT helps prevent the next one. Engineering firms choose us because we combine responsive helpdesk support with strategic planning, security oversight, and honest communication. You get a partner who learns your environment, explains what matters, and helps your firm outgrow reactive IT without losing control again.
vs
Competitors
20 years in business
Less experienced
97% CSAT score
85% or less
97% client retention rate
90% or less
Live Technical support
Non-technical call center
80% 1st call resolution
70% or less
Specialized
Generalists
Protect your firm’s data, maximize uptime, and eliminate IT headaches
- CLIENT TESTIMONIALS
See what our clients are saying
- Don’t wait for a data breach to take action
Is my engineering firm really at risk of a cyberattack?
In 2024, Morgan Engineering lost critical project data in a ransomware attack, exposing confidential designs and client information. The breach led to project delays, financial losses, and damaged client relationships.¹
Diamond IT applies Cyber-Informed Engineering (CIE) principles to build cybersecurity into your systems from the ground up. Our 24/7 cybersecurity monitoring, zero-trust security framework, and compliance-driven cybersecurity solutions keep your firm protected and your clients’ trust intact.
Uncover hidden vulnerabilities before they become security threats
- Engineering specialties we support
IT solutions built for every area of engineering
Different engineering disciplines work differently, but they all need IT support that keeps projects moving. Diamond IT supports the tools, users, devices, and workflows behind design, review, field coordination, and delivery. Whether your team works from one office or several job sites, we help your technology stay dependable, secure, and easy to use daily.
Civil Engineering
Keep field teams, permitting files, GIS tools, and project documents accessible from anywhere.
Structural Engineering
Mechanical Engineering
Reduce disruptions across CAD workstations, project folders, vendor portals, and remote review workflows.
Electrical Engineering
Environmental Engineering
Geotechnical Engineering
Aerospace Engineering
Help teams protect sensitive design files, supplier communications, and high-performance engineering workstations.
Industrial Engineering
Keep production models, workflow systems, and plant coordination tools stable, secure, and supported.
- Managed IT experts
Meet the Diamond IT team
Matt Mayo
CEO
Jon Fitrzyk
VP of Managed Services
Garret Ullal
Director of Platform Engineering & Strategic Automation
Cody Cooper
Strategic Services Manager
- Coast to coast, always close by
Serving engineers nationwide
West Coast Branch
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Address:
8701 Swigert Ct. Bakersfield, CA 93311 -
Phone:
(661) 833-5600
Service area: Bakersfield, Encino, Tulare, Los Angeles
Midwest & Eastern Branch
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Address:
9800 Crosspoint Blvd., Suite 200 Indianapolis, IN 46256 -
Phone:
(877) 716-8324
Service area: Indianapolis