4.9 / 5 based on 91 happy customers

Fully managed IT services

Fully managed IT services from Diamond IT keep your systems running, your data protected, and your staff productive—without the constant stress or costly downtime. Say goodbye to IT firefighting for good.

20

Years in Business

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9.7/10

Client Satisfaction Rating

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99.99%

Average Client Uptime

From IT headaches to smooth operations

The Diamond Transition process transforms chaotic IT environments into reliable business assets. We handle the transition with zero downtime, complete transparency, and a clear roadmap that gets your technology working for you instead of against you.

Get seamless onboarding with zero downtime migration

01

Precision Audit

We start by understanding your current technology, business goals, and pain points.

02

Strategic Roadmap

Our team develops a tailored IT roadmap focused on your specific business needs, not a one-size-fits-all package.

03

Fortify

We roll out secure, fully managed IT solutions with no disruption to your daily operations.

04

Transform

Our team watches your systems 24/7, spotting and fixing issues before they cause problems.

Fully managed IT services that keep business moving

Always-on monitoring & support

You shouldn’t have to chase your IT provider. We keep eyes on your systems 24/7 and jump on issues before they slow you down—so your team can stay focused on what matters.

 

Round-the-clock support

Don’t waste another minute waiting for a callback. Our team is here when you need us, with fast fixes and real answers.

Built-in cybersecurity

Your business deserves more than antivirus and crossed fingers. We include real security oversight with every plan—backed by our in-house vCISO experts.

Cybersecurity that’s actually covered

We don’t treat security as an add-on. It’s woven into everything we do—so you’re protected, not just hopeful.

IT roadmapping & strategy

No surprise costs. No last-minute decisions. Our vCIOs help you plan ahead with clear IT roadmaps and budgets aligned to your goals

 

IT that plans ahead (no surprises)

You’ll always know what’s coming. Our strategic planning keeps your IT predictable, aligned, and within budget.

Seamless employee experience

Your people need tools that work. From onboarding new hires to keeping systems synced across devices, we make IT simple for your team.

Productivity from day one

We handle every IT detail—so your team can focus on work, not on Wi-Fi, logins, or system bugs.

Why professional service firms choose Diamond IT

Most IT companies sell you what they have in stock. We build technology solutions around what your business actually needs, not what’s easiest for us to deliver.

vs

Diamond IT

Competitors

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20 years in business

Less experienced

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97% CSAT score

85% or less

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97% client retention rate

90% or less

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Live Technical support

Non-technical call center

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80% 1st call resolution

70% or less

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Specialized

Generalists

Protect your firm’s data, maximize uptime, and eliminate IT headaches

See what our clients are saying

We support the software that powers your business

Our team knows the software that keeps professional firms running. Whether it’s billing, practice management, or design tools—we’ve got it covered.

Let us know what you’re looking for and see if we’re a good fit

Industries we support

From firms with ten people to growing practices with hundreds—we know what it takes to support you.
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Law firms

Reliable access, secure files, court-ready uptime.

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Accounting firms

Peak-season support, tax software handled.

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Financial advisor firms

Compliance-driven solutions that protect data

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Architectural firms

Support for design apps and big file sharing.

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Engineering firms

Stable infrastructure for technical workflows.

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Insurance firms

Secure remote access and data recovery plans.

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Consulting firms

Scalable tech for dynamic teams and projects.

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Medical services

HIPAA-ready systems, smart device integration.

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Other professional services

Wherever IT matters, we’re there.

Discover how seamless IT can transform your firm’s efficiency & security

Sleep well at night knowing that you have Diamond IT.

 “At the end of the day when you leave here and you shut down your machine, you know that your client’s data is safe and it’s secured and you don’t have to worry…You don’t have those concerns anymore. That’s somebody else’s concern. You go home, you go to bed, sleep well at night knowing that you have Diamond IT taking care of you.”

Get expert IT support trusted by businesses like yours

“They never upsold us, which was really important. They never tried to get us to the the next latest and best. They looked, for solutions for us, not profits for them.”

Jim Karp

Charles, Blank & Karp, LLP

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Meet the Diamond IT team

Behind every fast response and smart solution is a real person who understands your business. Our team combines technical know-how with industry experience to support your firm with care and clarity. We don’t hide behind tickets—we work alongside you.

Matt Mayo

CEO

Jon Fitrzyk
Jon Fitrzyk

Jon Fitrzyk

VP of Managed Services

Garret Ullal

Director of Platform Engineering & Strategic Automation

Cody Cooper

Strategic Services Manager

Serving clients nationwide

Headquartered in Central California and Indianapolis, we support businesses across the U.S. with high-touch service and predictable pricing.

West Coast Branch

West Coast Branch

Service area: Bakersfield, Encino, Tulare, Los Angeles

Midwest & Eastern Branch

Midwest & Eastern Branch

Service area: Indianapolis