If you’re serious about growth in 2023, it’s time to get serious about your IT. Unfortunately, many small business owners use the DIY approach or go the route of “I know a guy who knows computers”. Neither of these are likely to be the best long-term approach to help your company succeed. After all, when so much of your organization relies on network or cloud connectivity (computers, phones, order processing, etc.) it’s imperative that systems work as they’re designed.
If you’re taking the DIY approach, in the vast majority of cases, your time and expertise are better used to build and run the business you built, not maintain servers or set up new user accounts. If using the “I know a guy” approach, have you properly vetted them to see what their experience, capabilities, or product knowledge are?
Managed IT Gives Complete Coverage
As a Managed Services Provider (MSP), we have a team of experts dedicated to your account. We focus on your systems so that you don’t have to – giving you the peace of mind of knowing you have a full-scale IT department on your side…just not in your office or on your payroll.
With Diamond’s Managed IT Services, we can handle things such as cybersecurity, 24/7/365 help desk support, manage your phone systems, update your servers with latest patches, and provide regular backups. Again, we are here to provide you the peace of mind of knowing your systems are covered, backed up, and protected.
Trust Is Key with a Managed IT Support Service
When partnering with an MSP, you are partnering with a company and trusting them in an area that you might not be well-versed in. Additionally, you’re then relying on them to keep your systems functional and trusting that they’re doing all that they tell you they are.
It’s definitely not something to gloss-over, take lightly, or just take the lowest bidder – it’s a relationship that needs to be based on trust. As Diamond IT’s CEO, Matt Mayo has put it, “People just want an honest experience, and we’ve been able to retain customers for decades simply because we do what we say we’re going to do.”
At Diamond IT, we don’t pretend to be the lowest-cost MSP that you’ll come across…but we do continue the pursuit of being the best that you’ll ever come across and work with.
How Diamond IT Can Help
If this is something you’re interested in exploring in the new year and beyond, we would love to start that conversation with you, please reach out to schedule a time to talk.