4.9 / 5 
Managing legal cases, tracking billable hours, and organizing client details can be overwhelming. Time Matters by LexisNexis simplifies legal practice management with case management, document organization, and time tracking—all in one system.
With customizable workflows and integrations like PCLaw for billing, Time Matters helps law firms stay efficient.
Time Matters appeals to legal professionals who need an all-in-one platform with flexible functionality. It syncs with tools like PCLaw to manage invoicing and trust accounting, works with Outlook for scheduling, and offers both on-premise and cloud-based options.
Below are the key features, pricing structure, and practical insights to see if Time Matters aligns with your law office goals.
Understanding Time Matters
What Does Time Matters Do?
Time Matters is legal practice management software that organizes matter management, billing, and contact management under one interface. It also helps you handle to-do lists, task management, and document assembly. Because it’s part of the PCLaw | Time Matters family, it integrates seamlessly with PCLaw for trust accounting and billing.
Who Is Time Matters For?
Time Matters is built for law firms that demand control, customization, and flexibility in managing their practice. Who else is Time Matters for?
- Small firms seeking a customizable approach
- Mid-sized or large law firms needing advanced case management
- Offices that want high-level workflow configuration, including notifications for deadlines
- Teams that require local or cloud-based deployment
Key Features and Benefits
Stand-Out Features
Time Matters stands out by combining essential legal tools with deep customization to streamline every aspect of your firm’s operations. Here’s what else it can help with:
- Case and Matter Management
Centralize details like court dates, contact information, and deadlines to avoid missing critical tasks. - Billing & Time Tracking
Automatically logs billable hours and syncs with PCLaw for seamless invoicing and trust accounting. - Customizable Workflows
You can define triggers and steps for each phase of a matter, guiding staff through consistent processes. - Contact Management
Keep client data well-organized, linking each contact to relevant matters, documents, and practice areas. - Security and Compliance
Role-based access, encryption, and conflict checking features ensure sensitive information remains secure.
Detailed Feature Highlights
User Interface and Dashboards
Time Matters delivers a highly configurable interface tailored to each role within your firm. Dashboards surface mission-critical data—like upcoming deadlines, flagged issues, and outstanding tasks—so attorneys and staff can act quickly without digging.
Document Management
Beyond simple storage, Time Matters enables structured document workflows. Use templates to generate pleadings or contracts in seconds, link files to specific matters, and maintain an audit trail for version control and compliance.
Collaboration and Task Management
Built-in task tools allow you to assign, prioritize, and precisely monitor team responsibilities. With deadline alerts, progress tracking, and a secure client portal, Time Matters supports internal collaboration and client-facing transparency.
User Experience
Time Matters offers powerful functionality with a user experience designed for legal professionals who value customization and control.
Ease of Use
Time Matters isn’t plug-and-play—but it’s not meant to be. The initial learning curve reflects the system’s depth. With guided onboarding, webinars, and ongoing support, most firms find that once configured, the platform becomes second nature, streamlining daily work without sacrificing control.
Customization and Flexibility
Time Matters’s ability to mirror your firm’s operations is what sets it apart. You can define custom fields, automate triggers, and build reports aligned with your workflow. This level of configurability demands setup effort upfront but delivers long-term gains in consistency, accountability, and firm-wide efficiency.
Integration and Compatibility
Time Matters fits seamlessly into your existing tech stack, offering flexible deployment options and integrations that support your firm’s daily operations.
Third-Party Integrations
Time Matters plays well with key legal and accounting tools. Native integration with Outlook allows for seamless email capture tied to matters, while syncing with PCLaw and QuickBooks reduces administrative overhead and eliminates redundant data entry, keeping your time and billing accurate across platforms.
Platform Compatibility
Whether your firm prioritizes cloud accessibility or prefers full local control, Time Matters adapts. Choose between on-premise, cloud-hosted, or hybrid deployments based on your security and IT preferences. The mobile app for iOS and Android lets attorneys track time, access files, and update matters from anywhere, keeping your practice moving, even on the go.
Client Feedback and Testimonials
User Reviews
PCLaw reviews praise its comprehensive billing and trust accounting features, with many users highlighting its integration with legal workflows and custom reporting tools. Some users note that the interface feels dated and setup or support can require additional time and resources.
Case Studies
Case studies from law firms using PCLaw and Time Matters highlight measurable improvements in operational efficiency, client service, organizational clarity, and workflow customization.
Pricing and Plans
Pricing Structure
Time Matters pricing varies based on the number of users. You can choose subscription-based plans or perpetual licensing. Both options typically include customer support and periodic updates. Because pricing is customized, you should contact LexisNexis to confirm exact rates.
Comparison to Competitors
Time Matters differs from Clio and MyCase because it offers more in-depth workflow customization but requires more setup. It fits better if your firm values an on-premise choice with advanced matter management. Meanwhile, cloud-only providers like Leap focus on immediate accessibility.
| Feature | Time Matters | Clio | MyCase |
|---|---|---|---|
| Customization Integration | High | Medium | Low |
| Billing Integration | Yes (PC Law) | Yes | Yes |
| Cloud-Based | Optional | Yes | Yes |
Additional Resources
Support and Customer Service
Time Matters provides phone and email support, plus authorized consultants for setup. Webinars and tutorials cover templates, conflict checking, and automation.
Training and Learning Materials
LexisNexis hosts online courses that walk you through each feature. You’ll learn how to streamline time tracking, handle advanced document management, and develop your team’s comfort with the system’s deeper functionality.
Final Recommendation
Time Matters is worth considering if your firm needs customized case management and prioritizes advanced workflows over simplicity. To further enhance your firm’s efficiency and security, explore how managed IT services can transform your law firm and support seamless legal operations.
Make the Most Out of Time Matters With Diamond IT
At Diamond IT, we help law firms implement and customize Time Matters for seamless case management. Whether you need workflow automation, security setup, or billing integration, our experts streamline the process.
Call us today to optimize your law firm’s efficiency.
Learn more about how an MSP can keep your law firm compliant and ensure your legal practice stays secure and efficient.
