Find an IT Service Plan That’s Right for You
Don’t waste your time waiting for the right IT Support – it’s us. We’ve been meeting Bakersfield, Fresno and Southern California’s IT support needs since 1997 with expertise, professionalism and passion.
DiamondIT’s consulting service gives you direct access to strategic chief security- and chief technology officer-level experts who assess your business needs and work with you to align tactical IT decisions with your overall business strategy. Our pay-as-you-go model means you can leverage our experts when you need them and let them go back to the CIO caves when they’re done.
If you have a small or large IT project, this is your best option. You can prepay for a block of support hours and receive the same VIP service our fully managed clients are accustomed to. Any unused hours are fully refundable, and you get as much as a 15% discount off our standard time and materials rates.
We are security-focused IT experts – not all IT providers can say the same. We offer IT security on demand: assessments, vulnerability scans and remediation on an á la carte or fully managed basis. If you need continuous, comprehensive security, check out SecureCentric, our 360-degree managed network security solution.
Technology Gap Assessments are affordable snapshots and help you better understand where your technology is now. The results show where your business technology should be and provide a clear path that will align technology with your business goals.
You Shouldn’t Feel Bound and Committed to a Company You Don’t Know
DiamondIT offers Bakersfield, Fresno and Southern California businesses IT support at the level of commitment you’re comfortable with. Our prepaid IT support provides your company with a dedicated team and a service level agreement you can hang your hat on. You can purchase a block of hours and get started on a project or assessment right away. This is our most flexible IT service option and provides you with á la carte access to our entire range of IT support services.
Are you looking to take your IT support experience to the next level? Need a commitment from your IT? DiamondIT offers our comprehensive managed IT support plan – ManageCentric.
With the complete flexibility of our Pay as You Go á la carte support to discounted prepaid IT support service blocks to unlimited support plans and anytime support hours with ManageCentric, we have something for everyone.
Customize an IT Support Solution to Meet Your Business’ Unique Needs
Support designed for your budget
Purchasing a block of support hours will get you a big discount on our rates and the satisfaction of knowing a reliable team is on call when you need us. Plus, it’s a great way to get to know us and see how we make IT work for you.
IT project management keeps you on track
From migrations to penetration tests and anything in between, you can leverage our team when and where you need us. You can use prepaid support hours for IT project work. We just scope the requirements and deduct them from your existing support hours. Or, we can treat the project separately. It’s up to you!
Fully managed, worry-free IT services
This is managed IT with guaranteed response times, discounts on project labor and a range of plans from pay-as-you-go, co-managed to our unlimited support plan. We have an option that is right for you!
Co-managed IT support
Businesses with more than 100 employees need to maximize their investment in IT. Whether you need to augment your help desk or seek strategic guidance, DiamondIT co-managed IT support can work alongside your team, supporting your initiatives and giving you peace of mind.
How DiamondIT works with you
We discuss your needs and goals to determine the best solution to meet them.
We will design a solution that aligns with your business goals and IT budget.
We deliver full-service, worry-free IT solutions and support.
We vigilantly monitor your systems and look for ways to keep your IT and business running optimally.
DiamondIT’s customer service is awesome. I always feel like they truly care about our firm.
– Thomas Woods, Daniells Phillips Vaughan & Bock
Our results in numbers
Average Response Time
Average Client Uptime
Find out why so many companies prefer us over others!
The biggest project we’ve ever had is moving to the cloud… We’ve had more enjoyment out of tax filing and not having to worry about our servers going down or repairs. DiamondIT has taken a great burden off our shoulders.
I have complete confidence in the staff at DiamondIT. I feel that they are very easy to talk to they have no problem explaining things if I have a question about what it is they’re going to do and as a rule they will explain to me what they are going to do before they actually do it.
Dale W. Bender
Owner, Dale W. Bender, CPA
I cannot state emphatically enough how much we enjoyed our experience with Nick. We always experience exceptional service with everyone on the DiamondIT team, but Nick went way above and beyond for us to get our printer settings configured to work best for the team. Our third-party vendor was less than professional, and Nick managed to effectively communicate our needs and ensure that we were taken care of appropriately.
Director of Operations, McCormick Biological, Inc.
It’s always a pleasure to do business with DiamondIT. From hardware orders to tech support, I have seen this company grow as I have been a client for over 14 years. Their customer service is awesome, and I always feel like they truly care about our firm.
Director of IT, Daniells, Phillips, Vaughan & Bock (DPVB)
When I arrived here in 2014, we had a different IT company and we were operating like it was 1975…Now we have mobile computers in our cars, a VoIP system, a police communications center and a completely functioning emergency operations center. The equipment we have in place is going to take us several years down the road and we’re not constantly worrying about IT issues. It puts your mind at ease knowing that DiamondIT is there.
Police Chief, City of Tehachapi
Bad IT Support Can Derail Your Business
When your technology isn’t working, your business stops and you start losing money. Without reliable IT support, you’re stuck wondering if it will be hours, days or even longer until the problem is resolved and you’re back at work. How long can you afford to wait?