Reliable IT Support is a Phone Call Away
We understand IT is a critical piece of your business infrastructure. If you call us for IT help, our experts will provide the assistance you, your business and technology needs.
For clients, we pair reliability with proactive managed IT services. Problems don’t spiral out of control. Security-focused IT experts minimize cyber risks. Virtual strategic chief security- and chief technology officer-level experts align IT decisions with your overall business strategy – keeping your costs under control.
This is what customer-focused IT support services look like. It’s what your business deserves. Contact us to see which support packages are right for you.
You Define How We Work With You
Whether you want a block of hours or a complete business IT support package as part of your managed IT services, we have a solution for your business. Our IT support services are designed to meet you where you are now and grow with your business. Our pay-as-you-go model means you can leverage our experts when you need them. The services are flexible, but our dedication to your success is constant. We guarantee response times and provide service level agreements you can hang your hat on.
Stays the same
Our customer-obsessed experts are here to serve you with round-the-clock support and expert advice.
We provide the IT support you need at a price you can afford. It’s that simple.
Our IT security and technology experts solve and prevent problems, so you experience fewer outages.
Technology issues aren’t bound to the office, and neither is our IT support. We’re here for you, wherever your business and employees are located.
You’re driving your business forward – we’re here to make sure you reach your destination.
Finding the Right IT Partner Starts With Knowing What to Look for
The right IT partner doesn’t just improve your IT. They help your business thrive. As you evaluate options, don’t just look for a number to call when you run into a problem. You want a partner who can support every level of your business.
Your provider should have a proactive approach to IT services. Instead of waiting for one of your systems to break, they maintain your technology and actively prevent issues. You want a company that employs a range of experts. One of the benefits of hiring a managed IT service provider is that you get a fully-fledged IT department for a fraction of the cost of hiring every expert you need to maintain systems, protect your business, continually monitor your network and offer strategic advice. If your potential partner doesn’t have people to fill each role, keep looking.
As you evaluate their staff, pay close attention to credentials too, especially around cybersecurity. Breaches are increasingly common. A security-focused IT support provider will scale your plan so you only pay for the protective measures your business needs. They’ll have certified information security systems professionals (CISSPs) on staff. This gives you access to the team, tools and knowledge that are required to keep cybercriminals out of your business.
In your vetting process, go beyond their website. Make sure the claims the IT company makes online is backed by client experiences. Read reviews of the company on Google and check out their customer satisfaction scores.
How DiamondIT works with you
We discuss your needs and goals to determine the best solution to meet them.
We will design a solution that aligns with your business goals and IT budget.
We deliver full-service, worry-free IT solutions and support.
We vigilantly monitor your systems and look for ways to keep your IT and business running optimally.
DiamondIT’s customer service is awesome. I always feel like they truly care about our firm.
– Thomas Woods, Daniells Phillips Vaughan & Bock
DiamondIT by the numbers
Client Satisfaction Rating
Average Response Time
Average Client Uptime
Ask us about our uptime
Find out why so many companies prefer us over others!
The biggest project we’ve ever had is moving to the cloud… We’ve had more enjoyment out of tax filing and not having to worry about our servers going down or repairs. DiamondIT has taken a great burden off our shoulders.
I have complete confidence in the staff at DiamondIT. I feel that they are very easy to talk to they have no problem explaining things if I have a question about what it is they’re going to do and as a rule they will explain to me what they are going to do before they actually do it.
Dale W. Bender
Owner, Dale W. Bender, CPA
I cannot state emphatically enough how much we enjoyed our experience with Nick. We always experience exceptional service with everyone on the DiamondIT team, but Nick went way above and beyond for us to get our printer settings configured to work best for the team. Our third-party vendor was less than professional, and Nick managed to effectively communicate our needs and ensure that we were taken care of appropriately.
Director of Operations, McCormick Biological, Inc.
It’s always a pleasure to do business with DiamondIT. From hardware orders to tech support, I have seen this company grow as I have been a client for over 14 years. Their customer service is awesome, and I always feel like they truly care about our firm.
Director of IT, Daniells, Phillips, Vaughan & Bock (DPVB)
When I arrived here in 2014, we had a different IT company and we were operating like it was 1975…Now we have mobile computers in our cars, a VoIP system, a police communications center and a completely functioning emergency operations center. The equipment we have in place is going to take us several years down the road and we’re not constantly worrying about IT issues. It puts your mind at ease knowing that DiamondIT is there.
Police Chief, City of Tehachapi
Poor IT Can Derail Your Business
When your technology isn’t working, business stops. You lose money. Without reliable IT support, you’re stuck wondering if it will be hours, days or even longer until the problem is resolved and you’re back to work. How long can you afford to wait? Book a consultation to see which support packages are right for you.