Co-Managed IT Fills Key Skills Gaps
Your IT department is likely a collection of solid individuals who have a wide variety of skills. But that doesn’t mean they’re specialized in every aspect of IT. There are certain areas, such as cybersecurity and managed security, that demand expertise – especially in the fast-paced world of modern IT. Through co-managed IT support services from DiamondIT, you gain access to a team of professionals who have skills in every area of IT.
You’ll access expert IT strategy and consulting by a certified team of IT consultants. DiamondIT augments your staff to provide critical services like 24×7 monitoring and management of your computers, servers and network. Or, we can support your team during migrations and installations.
You’ll gain peace of mind knowing you have a reliable disaster recovery, business continuity and managed backup service. Our unlimited 24×7 remote help desk support, with fast-issue resolution and rapid data-recovery services, keeps your team working with minimal disruptions, even when something goes wrong.
Co-Managed IT Solutions Empower Your IT Team
Outsourcing some or all of IT can allow businesses to eliminate or reduce the need to pay for the many expenses that come with hiring full-time, in-house IT employees.
Proactive network and security monitoring
DiamondIT supports your IT team to proactively identify and address network alerts and security threats before they become an issue. DiamondIT assigns a dedicated team to work with your IT team. This ensures they have the resources working with them that have in-depth knowledge of your systems and can fully support them in managing your network infrastructure.
Managed cybersecurity and backups
We guarantee your security by helping you deploy robust technology systems and industry-best cybersecurity practices. We’ll also help you set up a comprehensive backup solution to mitigate data loss in case of an incident.
Comprehensive managed backup & disaster recovery solution
DiamondIT takes the load off your IT department by ensuring critical services, such as data backups, are monitored and tested on a routine basis. Our BackupCentric managed backup solution ensures that not only is your data being backed up both on-site and at off-site data centers, but also, the data recovery time is quick and your employees can continue to access the server and applications in case of a server-down situation.
Network and security monitoring
Your IT team might not have the bandwidth to continuously monitor your network for threats. DiamondIT’s SecureCentric managed security solution frees up your IT team to handle critical day-to-day functions. We’ll monitor your network 24×7 to guarantee peace of mind. We also perform network security assessments to evaluate your cybersecurity preparedness.
DiamondIT Empowers Your IT team
How DiamondIT’s Co-Managed IT Works
We work with growing businesses to amplify your IT department’s expertise, not replace it.
Improve your IT team’s productivity with co-managed services
DiamondIT allows your internal IT team to focus on the larger, more important initiatives that will truly grow the business. Rather than having to focus on the minutiae of daily IT tasks, your internal IT department will be able to focus on large-scale deployments, optimizing the company’s infrastructure and investigating new solutions.
Fill key skills gaps, such as cybersecurity
Your IT department is likely a collection of solid individuals who have a wide variety of skills. But that doesn’t mean they’re specialized in every aspect of IT. There are certain areas, such as cybersecurity and managed security, that demand expertise – especially in the fast-paced world of modern IT. Through DiamondIT, you can acquire access to a team of accomplished individuals who have skills in every area of information technology. These individuals can serve as expert advisors, bolstering the already existing knowledge of your internal IT team.
Analyze efficiency and reduce risk through third-party consulting
There’s a reason third-party consultations are so effective. Every business needs an outside perspective: a third-party partner objectively analyzes the company’s current IT structure and recommends areas for improvement. Not only can DiamondIT aid you in the restructuring and rebuilding of your current IT system, we can also give you more information on the best processes and best practices for your business. By analyzing your existing system, DiamondIT will be able to identify the most prominent risk factors for your organization and give you ideas on how to mitigate this risk. DiamondIT can then work hand-in-hand with your IT department to implement these changes.
Co-managed IT includes:
How DiamondIT works with you
We discuss your needs and goals to determine the best solution to meet them.
We will design a solution that aligns with your business goals and IT budget.
We deliver full-service, worry-free IT solutions and support.
We vigilantly monitor your systems and look for ways to keep your IT and business running optimally.
Our results in numbers
Average Response Time
Average Client Uptime
Find out why so many companies prefer us over others!
The biggest project we’ve ever had is moving to the cloud… We’ve had more enjoyment out of tax filing and not having to worry about our servers going down or repairs. DiamondIT has taken a great burden off our shoulders.
I have complete confidence in the staff at DiamondIT. I feel that they are very easy to talk to they have no problem explaining things if I have a question about what it is they’re going to do and as a rule they will explain to me what they are going to do before they actually do it.
Dale W. Bender
Owner, Dale W. Bender, CPA
I cannot state emphatically enough how much we enjoyed our experience with Nick. We always experience exceptional service with everyone on the DiamondIT team, but Nick went way above and beyond for us to get our printer settings configured to work best for the team. Our third-party vendor was less than professional, and Nick managed to effectively communicate our needs and ensure that we were taken care of appropriately.
Director of Operations, McCormick Biological, Inc.
It’s always a pleasure to do business with DiamondIT. From hardware orders to tech support, I have seen this company grow as I have been a client for over 14 years. Their customer service is awesome, and I always feel like they truly care about our firm.
Director of IT, Daniells, Phillips, Vaughan & Bock (DPVB)
When I arrived here in 2014, we had a different IT company and we were operating like it was 1975…Now we have mobile computers in our cars, a VoIP system, a police communications center and a completely functioning emergency operations center. The equipment we have in place is going to take us several years down the road and we’re not constantly worrying about IT issues. It puts your mind at ease knowing that DiamondIT is there.
Police Chief, City of Tehachapi
IT is too complex to be delivered by a single person
It’s impossible to be an expert in everything. To keep your organization running smoothly, you need a team of experts to be your CTO, cybersecurity information security systems professional (CISSP), cloud expert and on-demand help desk whenever your workforce needs it most.