Minimal Contact – Maximum Support
DiamondIT’s Remote IT support offers full off-site support capabilities for our clients throughout Kern County, Fresno County and the Greater L.A. area. While we provide on-site IT support as well, we’re able to take care of our clients with minimal contact and remain dedicated to helping local businesses find ways to ease the challenges of remote work.
Secure, Reliable, Local Remote IT Support
Tailored IT for Your Work Environment
How everyone works has changed. Your IT needs have changed with it. From deploying Microsoft Teams to tailoring your cybersecurity, we take a consultative, holistic approach to ensure that you have a secure, complete solution to help your workforce succeed.
Your business shouldn’t be compromised by an unsecure IT provider. Our security-first approach to IT means our certified security experts ensure our own network is secure, so we aren’t introducing risks when we connect with your environment.
Cybersecurity Planning and Training
Your team might be clicking on things with reckless abandon. We offer ongoing cybersecurity training at the executive level and for your staff. To ensure that you can survive any potential cybersecurity incident, we help you create and test an incident response plan. Training and planning is all conducted remotely, efficiently and cost-effectively.
Support Designed for Your Budget
Whatever your support needs, we have a plan that fits your budget. Check out our IT support options to see how we make IT work for you. We offer pay-as-you-go, discounted blocks of hours and fixed-fee, fully managed support.
With DiamondIT, Remote Support is Safe, Secure and Comprehensive
Securely Work From Anywhere
More companies are being exposed to new threats simply because people are working from home with poor security and IT teams are swamped with new remote support challenges. We are a security-first IT services provider. We believe your team should be able to work from anywhere, fully supported by a team of IT professionals who can keep them working safely and productively without hassle.
How DiamondIT works with you
We discuss your needs and goals to determine the best solution to meet them.
We will design a solution that aligns with your business goals and IT budget.
We deliver full-service, worry-free IT solutions and support.
We vigilantly monitor your systems and look for ways to keep your IT and business running optimally.
Our results in numbers
Average Response Time
Average Client Uptime
Find out why so many companies prefer us over others!
The biggest project we’ve ever had is moving to the cloud… We’ve had more enjoyment out of tax filing and not having to worry about our servers going down or repairs. DiamondIT has taken a great burden off our shoulders.
I have complete confidence in the staff at DiamondIT. I feel that they are very easy to talk to they have no problem explaining things if I have a question about what it is they’re going to do and as a rule they will explain to me what they are going to do before they actually do it.
Dale W. Bender
Owner, Dale W. Bender, CPA
I cannot state emphatically enough how much we enjoyed our experience with Nick. We always experience exceptional service with everyone on the DiamondIT team, but Nick went way above and beyond for us to get our printer settings configured to work best for the team. Our third-party vendor was less than professional, and Nick managed to effectively communicate our needs and ensure that we were taken care of appropriately.
Director of Operations, McCormick Biological, Inc.
It’s always a pleasure to do business with DiamondIT. From hardware orders to tech support, I have seen this company grow as I have been a client for over 14 years. Their customer service is awesome, and I always feel like they truly care about our firm.
Director of IT, Daniells, Phillips, Vaughan & Bock (DPVB)
When I arrived here in 2014, we had a different IT company and we were operating like it was 1975…Now we have mobile computers in our cars, a VoIP system, a police communications center and a completely functioning emergency operations center. The equipment we have in place is going to take us several years down the road and we’re not constantly worrying about IT issues. It puts your mind at ease knowing that DiamondIT is there.
Police Chief, City of Tehachapi
Other Providers May Introduce Malware Onto Your Network
IT services companies are frequent targets of cybercriminals and many remote IT support providers don’t follow cybersecurity best practices, opening themselves and their remote clients up to a full blown cybersecurity attack that could cost you hundreds of thousands of dollars. Make sure you work with cybersecurity experts to remotely support your IT.